GroundLink customers pay a 15% gratuity on every ride. In some small exceptions, certain corporate accounts have no gratuity. However, in these cases, GroundLink pays a higher commission to drivers.
It is ok to accept an additional cash tip if the customer offers, however, please make the customer aware that the gratuity is already included.
For more information please visit www.driver.groundlink.comTags: driver, driver app, drivers